Terms and Conditions
Effective Date: 4.8.2025
Welcome to the website of Ace Counseling Group (“Company,” “we,” “our,” or “us”). By accessing or using our website, services, or communicating with us in any manner, you agree to be bound by the following Terms and Conditions. Please read them carefully.
1. Use of Website and Services
The content on this site is for informational purposes only and does not constitute medical advice, diagnosis, or treatment. You agree to use this site in accordance with all applicable laws and refrain from any misuse of the platform.
2. No Emergency or Crisis Services
Ace Counseling Group does not provide emergency services through this website. If you are in a crisis or experiencing a mental health emergency, call 911 or go to your nearest emergency room. You may also contact the Suicide & Crisis Lifeline by dialing 988.
3. Appointment Scheduling and Communication
We offer the ability to schedule appointments and communicate with our team through secure platforms. You are responsible for ensuring the accuracy of the information you provide.
4. Messaging Terms & Conditions
By opting in to receive text messages from Ace Counseling Group, you agree to the following:
Messaging Terms & Conditions:
You agree to receive informational messages (appointment reminders, account notifications, etc.) from Ace Counseling Group. Message frequency may vary. Message and data rates may apply depending on your mobile carrier plan.
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For support, reply HELP or email us at [[email protected]
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You can opt out at any time by replying STOP.
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For more information, visit our Privacy Policy.
We respect your privacy and will never send promotional or marketing messages without your explicit consent.
5. Insurance & Billing
Ace Counseling Group may accept certain insurance plans. It is your responsibility to verify your coverage and understand your benefits. Payment is expected at the time of service unless other arrangements have been made in advance.
6. Intellectual Property
All content, logos, graphics, and materials on this website are the intellectual property of Ace Counseling Group and may not be used or reproduced without permission.
7. Third-Party Links
Our website may contain links to third-party websites or resources. We are not responsible for the content, policies, or practices of any third-party websites.
8. Disclaimer of Warranties
We make no warranties or representations regarding the accuracy or completeness of the website content and disclaim any liability for errors or omissions.
9. Limitation of Liability
To the fullest extent permitted by law, Ace Counseling Group shall not be liable for any damages arising out of your use of this website or services.
10. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with the updated effective date. Continued use of the website or services constitutes acceptance of the revised terms.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
📧 Email: [email protected]
📞 Phone: 708.553.0602 x 1
🌐 Website: [www.acecounselinggroup.com]